Common Questions

— GETTING STARTED QUESTIONS —

How does it work? 

We arrive at your house at the scheduled time to deliver, set up and style the celebration. We return the next day to pack up all supplies. 

What is included? 

Along with the decorations, every tent comes with a twin air mattress, bed table with lantern and decorations, sheets, throw blanket, and decorative pillow. A sleeping pillow is not included. Each camper will receive either a sleep mask or a flashlight to keep! 

How long is set-up and tear down? 

We estimate set-up will take between 60-90 minutes, and takedown will take about 60 minutes. 

How much space do we need for the tents?

We’ll need a minimum of 40 inches by 75 inches (about 3.5x6.5 feet) for each bed and tent. An additional 15 inches is needed to place the bed tables on the floor. Otherwise, they can be placed on the bed.

There are a variety of ways we can arrange the tents and bed tables to fit your space. Take a look here at some common arrangements. The living room and basement are the most common Campover locations.

How do we prepare for the sleepover and the tear down? 

The Campover space must be cleared before the time of our arrival. We will not move furniture. A non-smoking house is required. When we arrive, we will discuss how you would like the tents arranged. When it is time for pick-up, please return all the Campover items to the tent area and we will do the rest! 

When do you set up?

We will work with you to determine the times that work best for setting up and tearing down.

Is set up free?

Yes! It’s included with your Campover. We deliver everything and set it up if you live within a 20-mile radius of the 66049 zip code in Lawrence.

Live farther out but still want a Campover? We’ve got you! We deliver up to 35 miles away for a $20 delivery fee.

Do you offer custom themes?

Yes! If you don’t see exactly what you are looking for on our website, please contact us to discuss other options. We can mix and match themes or create something special for your party. 

How long do we keep the tents? 

Our rentals are for one night, however, an additional night can be added for $25 per tent/per night, if available. 

Do you stay and host the party? 

We love a good party, but we’ll leave the hosting to you! We do ensure everything is set up before we leave, though. 

Can we eat and drink in the tents? 

Yes! We have included a breakfast tray for snacks and water. However, if any material needs to be replaced because of spills or staining, you will be responsible for replacement costs. 

Can pets be included in the party? 

We love pets! However, we kindly ask that pets be kept away from the mattresses and tents. 

Can we set up the tents outside?

At this time, they are designed for inside use only.

How are the items cleaned?

All linens are laundered, and all tents, bed tables and lanterns are sanitized. 

— BOOKING QUESTIONS —

How do I book a party?

First, fill out the request form with the date and theme you’d like! Once we confirm your date is available, we’ll send you an order form to complete and coordinate with you from there. We recommend booking at least two weeks in advance. Ready to book? Click here!

When and how do I pay?

We accept payment via check, Venmo, PayPal and Square. You must pay in full to fully reserve your date.

Are there any deposits?

We do require a $100 damage deposit, which is fully refundable if no items are damaged. While we love a good surprise, we don’t believe in surprising you with extra fees and costs! We’ll provide you with an itemized list of replacement costs upon booking so that should something get broken or damaged, there will be no surprises on replacement costs. We return all damage deposits within 48 hours of tent pickup.

What is the payment policy? 

We accept payment via Venmo. 50% of the fee is due to confirm your booking along with a $100 damage deposit. The reminder of the fees are due 7 days before your event. Failure to make the second payment will result in cancellation of your event. The damage deposit will be retuned within 48 hours after we pick-up the items. 

What if I need to cancel? 

We understand that life happens. Cancellations are allowed up to 14 days before your event for a full refund, minus a $15.00 service fee. If you need to cancel after the 14 days, we will work with you to re-book the party at a time that works better. 

What happens if we damage any of the items? 

Items will be inspected after pick-up, and if there is damage to any items, we will retain the damage deposit to cover the replacement of the damaged item. As mentioned above, we love surprises, but not when it comes to costs! We’ll provide you with an itemized list of replacement costs upon booking so that should something get broken or damaged, there will be no surprises on replacement costs.